Your Top Questions Answered

Created by Jeffrey Gignac, Modified on Wed, 11 Sep 2019 at 12:15 PM by Jeffrey Gignac

Where to I login to the new ESS Platform?


Here is the link to the new ESS platform.


https://energeticsupportservices.teachable.com/sign_in


If you can't log in because you don't have a password of the password you have does not work, you can use the "Forgot Password" option located on the login page here:


https://energeticsupportservices.teachable.com/sign_in



Bug with Divine Universal Healthiness form


There was a bit of a bug on the Divine Universal Healthiness form that redirected people to the old site after it was submitted. This has been corrected.


You do not need to resubmit the Divine Universal Healthiness form if you already submitted it.



Uploading photos and getting a copy of your submission:


The new ESS form on the new site does not show your photo as it did on the old form. It only shows the file name of the photo once you've selected it. 


If you do not get an error message after clicking "update profile and intentions" at the bottom of the form, be assured that the photo has uploaded properly.


When you are emailed a copy of your form, it does not send you the picture. This is because some pictures are too large for some email services and it would create issues.



Information not saving on my profile


The new ESS forms do not display your information as it did on the old ones. Once you submit the new forms, the information does directly to us and it is not saved on the server. 


There are many reasons for this but the most important is for privacy and security.


This is one of the reasons you receive a copy of what you submitted so you know it went through.   


We also show you a "Thank you" message to confirm that we received your submission just in case you don't get a copy of your submissions sent to your email box.


Some of you filling out the Divine Universal Healthiness form may not have seen a "Thank you" message after submitting the form and instead, we're redirected to the old website. This was the "bug" I referenced at the top of this email" and it has been corrected. You do not have to re-submit if you already did so.


Did not get my copy of my submission.


Always check your spam folder if you did not get a copy of the form emailed to you.


Some email providers have been known to block these types of emails altogether. There is nothing we can do about that but if you see the "Thank you" message after submitting the form, be assured that we have received your submission.


Is there something wrong with the Divine Universal Healthiness Audio?


There is nothing wrong with it. There is added white noise to act as carriers for very specific frequencies. The healthiness audio is somewhat unique in this way. 


This audio does sound better on a speaker system rather than headphones or earbuds but that is beside the point.


These audios are not designed to be pleasurable as a primary focus. 


These are made as functional healing tools and as carriers of specific frequencies. 


If you happen to like them, that is a bonus. I suspect that most people will enjoy most of the audios but some you may enjoy less than others.


For instance, there are some sounds and frequencies on the Divine Universal Prosperous audio that are very effective at clearing what is required but some of those sounds may not be pleasurable to all persons.


The best way to approach these audios is like a healthy supplement beverage... You may not like the taste but is very good for you!


I already entered my information for Month 2 on the old site. Do I need to do it again?


No, you do not but you can if you want to. 


If you have already started Month 2 and put your intentions in on the old site, you don't have to do it again on the new site unless you want to submit changes.


If you want to make a change to your intentions, re-submit the form on the new site.


If you've already started Month 2 prior to us moving you to the new platform and you don't want to make any changes, you don't have to do anything until you get access to Divine Universal Prosperousness.


I already entered my information for Month 1 on the old site. Do I need to do it again?


No, you do not but you can if you want to. 


If you have already started Month 1 and put your intentions in on the old site, you don't have to do it again on the new site unless you want to submit changes.


If you want to make a change to your intentions, re-submit the form on the new site.


If you've already started Month 1 prior to us moving you to the new platform and you don't want to make any changes, you don't have to do anything on the new site until it is time to submit your Month 2 intentions.

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